Referral Code is the code that has been sent to you by a friend from Web247.net or the code that is printed on our business cards. Please see the section on Reward Points for more information.

You can enter a Referral code in Step 1 when you start creating your Web247.net website, when you'll be prompted for the code. Please note that you will not be able to enter a Referral code after you have joined Web247.net, so please remember to have it with you when you are creating your account. Please see the section on Reward Points for more information.

In the Web247.net Design Finder you'll see that there are lots of categories listed. If you select the box next to a category, then press OK, you will see a list of designs that fall into this category.

If you have made a note of the design number, you can use the Design Finder's Enter an Individual Design Number to find it for you. If you didn't make a note of the design number, try using the Design Finder to select by colour and narrow down your choice.

This could be because you are typing the name with characters that are not allowed; your website name must have no spaces and no apostrophes and must be a least 3 characters long. You may be trying to enter a website name that has already been used, so try typing the name you want a slightly different way - with a suffix, prefix or using dashes.

The maps are based on real addresses that are stored by our mapping providers that looks at an up-to-date database to find the map. If you have not entered your full address, or have misspelled it, or typed in the postcode or zip code incorrectly, then your map will not be found. Please ensure that all the required address fields are completed.

This is a one-time use only code that can be used when you join Web247.net.

It's very easy, as with everything at Web247.net. You create your website using our 1-2-3 Steps, and we'll set up your Web247.net account for you. Then you'll be able to add more pages, add your Showroom and make your website multilingual. If within the first 7 days of creating your Web247.net website, you decide that it's not for you, simply cancel online. Unlike some other website providers, we make it easy for you to cancel, so you don't have to phone in or explain why you want to cancel. We are always grateful if you can explain what we could do to improve Web247.net to make it more appealing to you, because that helps us turn a great service into a fantastic service.

You will be able to enter a Promotional code when you first join Web247.net. You will be asked for the code when you create your account.

Are you sure you have entered it correctly and in the correct case, with no spaces? If you are, then it's possible that the offer date has passed for this particular Promotional Code. Please contact us if you are still having difficulties after you have checked the expiry date on the Promotional Code and you are sure that you have entered the code correctly.

We accept VISA, MasterCard, JCB and Euro Card

You don't need to do anything as your Web247.net website will be automatically published after you have joined and your payment has been accepted by us.

You will be able to view your new website immediately we receive confirmation that your payment is successful. You will be able to access Your Account on Web247.net to change your website as soon as you completed Step 3.

You will also receive an email from us with your new Login ID and Password. This is sent automatically and you should normally receive the email within 10 minutes of finishing Step 3, assuming your payment details have been entered correctly and authorised.

Click on the Your Account-Your Details screen and change the information you want, remembering to save your changes before you go to another screen.

Click on the Change Your Password option and enter your old password and then your new password, remembering that they are both case-sensitive.

Your Login ID is your personal email address. You can change your email address in the Your Details screen from your main account screen.

Please see the Reward Points page.

This shows you all your Web247.net invoices. From this page you can view individual invoices and print them.

Select the Add a New Website option and you begin the 1-2-3 Step process again for a new website. You can add as many websites as you wish, but you will be charged for each one you add. You are also free to choose which type of payment option you want for each new website, so that you can have a permanent Annual website for your company and also set up a temporary Pay As You Go website to run an event, show or exhibition.

Save Changes

You must remember to save your changes, by clicking on the Save Changes icon at the top of the page.

	Show Page
	Hide Page

You can opt to hide any new pages you are setting up until they are finished and ready for everyone to see. To hide pages, click on Hide Page in Your Account Pages screen. To show them again, click on Show Page icon.

Yes, you can upload images, including photographs and pictures using the Image Library. Please ensure that images do not exceed the maximum file size allowed of 250kb and they are in a jpg, gif or png format.

Insert Image Icon

Go to Your Home Page and Additional Pages and select Edit Page on the page that you want to edit. Click on the Insert/Edit Image icon on the menu that is at the top of the box where you can enter your text. This will take you to the Image Library, where you can choose an image that you have already got, or upload a new one.

To upload a new image, click on the box called Browse (the button name may vary depending on the browser that you are using). Find the right folder on your computer where your file is kept, and double click the mouse on the file that you want. This will select the file and put it in the window on the Web247.net Image Library selector.Now click on the box called Upload Your Image, and you should see the image appear in the top left hand box of the list of your images. Now click on the Select button under the Image and it will be put into your page for you.

To use an image that is already in Your Image Library, click on the Select button under the Image and it will be put into your page for you.

Yes, if you click on the image so that it is selected, you can move it and re-size it.

Please make sure that your file is less than 250kb and is either a jpeg, png or gif format.

The maps are based on real addresses that are stored by our mapping providers that looks at an up-to-date database to find the map. If you have not entered your full address, or have misspelled it, or typed in the postcode or zip code incorrectly, then your map will not be found. Please ensure that all the required address fields are completed.

You need to make sure that you have entered an email address in Step 2 for this to happen. If you haven't don't worry, click on Your Organisation's Contact Details, then click on Edit Address. Select your Primary Address and enter your email address - please note that this must be entered in your Primary Address.

In the Web247.net Design Finder you'll see that there are lots of categories listed. If you select the box next to a category, then press OK, you will see a list of designs that fall into this category.

You can also use the Design Finder to locate a specific design. Every design has a unique number over it, so make a note of the number of the designs that you like. You can enter this number in Enter an Individual Design Number to select this design. If you didn't make a note of the design number, try using the Design Finder to select by colour and narrow down your choice.

You can use the Design Finder to specify how many Designs will display on each page. We recommend that you select a lower number if you are using dial-up (a modem connection).

If you have made a note of the design number, you can use the Design Finder's Enter an Individual Design Number to find it for you. If you didn't make a note of the design, try using the Design Finder to select by colour and narrow down your choice.

Your Image Library is where all of your personal photographs and pictures will be kept, including your Showroom Images plus those that you use on your Home Page and Additional Pages. You can use it to manage your images - you can upload and delete images here, and view the ones you have uploaded. Your Image Library cannot be viewed or accessed by other Web247.net account holders.

To upload or transfer an image that you can use on Web247.net, first, decide which pictures you would like to have. Make a note of where you keep these on your computer. You will need to know the directory and folder names and also the name of the file.

To upload a new image, click on the box called Browse (the button name may vary depending on the browser that you are using). Find the right folder on your computer where your file is kept, and double click the mouse on the file that you want. This will select the file and put it in the window on the Web247.net Image Library selector. Now click on the box called Upload Your Image, and you should see the image appear in the top left hand box of the list of your images. Now click on the Select button under the Image and it will be put into your page for you.

To delete a photograph to Your Image Library, select Your Acount - Your Image Library. Now find the image you want to delete and click on the Delete button. You will be asked to confirm if you are happy to delete the file. Select Yes if you are sure it is the image you want to remove.

First select Your Account - Your Website's Languages. This will give you a list showing the languages that are available for you to set up your translation. Select the language you would like and click on Add Language. Now you can click on the To Do List and this will show you all the sections that you will need to translate. Please note that you will need to arrange for your own translations.

First, decide which pictures you would like to have. Make a note of where you keep these on your computer. You will need to know the directory and folder names and also the name of the file.

Now go to Your Showroom Items and click on Add a New Item. You can fill in the details to describe your item, give it a price and a code. While you are editing this, you can set Show Item? to No so that your visitors will not be able to see the item until you are ready to show it.

To add your photograph, click on Select an Image, which will take you to another screen. Now click on the box called Browse. Find the right folder on your computer where your file is kept, and double click the mouse on the file that you want. This will select the file and put it in the window on the Image Library. Now click on the box called Upload Your Image, and you should see the image appear in the top left hand box of the list of your images. Click on the Select button and your Showroom Item will have been added to your Showroom.

Please make sure that your file is less than 250kb and a jpeg, png or gif format.

Pictures of all your products and services, employees, local facilities, before and after photos, reference sites, and anything else that will help visitors to your website understand what you do can be shown on your Showroom. Web247.net will remove any material that it considers to be in bad taste or in contravention of the law.

The default size of your image is a way of setting a standard size for your images, so that every time you put a new picture or photograph into your showroom, they will be the same size, to make your showroom look consistent. You can set the size globally so that all showroom pictures will be the same size, or you can change each showroom item to have a different size image.

These are used to help people find your website using the Web247.net Directory. If you cannot see a Category listed, you can request a new one and we will update the list for you.

Please contact us today, as it appears we have not received payment from you. You should have received emails from us to explain that we have not received payment from you.

That's OK - you can log-in to your account and update your card details. Please note that if your card expires and you don't update the details, you will no longer be able to see your website. We won't delete your website straight away, so that you have the opportunity to update your card details and so you will still be able to log in to your account to update your details.

Reward Points are our way of thanking you for introducing new customers to Web247.net. Once someone that you have introduced* sets up a Web247.net website, you will earn a Reward Point for every single month that they keep their site!

You can read more about Reward Points in the Terms and Conditions

*Please note that you will not be able to earn Reward Points if your friend joins with a promotional code that entitles them to a discounted website.

Everyone who has a Web247.net website, whatever your type of subscription. Even those with free websites can benefit as you will be able to use your Reward Points for any new services that we introduce to Web247.net.

You can use them to offset the cost of your monthly subscriptions. It's very easy to get a FREE month, just 5 Reward Points and one of your monthly subscription will be reduced to nothing!

Remember, you only need to earn 3 Reward Points each month to make your website FREE, whatever your subscription basis. So, if you have introduced 3 friends, who set up and maintain non-discounted websites, you will be able to benefit from year-long free subscriptions.

However, just in case some of your 3 friends decide to cancel their Web247.net websites, you might want to consider recommending more than 3 friends, so that you should always have enough Reward Points to benefit from a free website all year round.

When we introduce new services to Web247.net, you will be able to use your Reward Points to pay for these too.

Please note that, in order to obtain one free month, you will need to have accumulated 3 points. We can't discount just part of a month's subscription.

Use the Recommend a Friend to Web247.net contact form to tell your friends about Web247.net. We have provided you with a space to tell them why you like Web247.net, and we have added an explanation of how the service works, so you don't have to!

When your friend receives your email, they will see a Referral Code from you. Please see our FAQs for more about Referral Codes. To earn Reward Points, all you need to do is to ask your friend to enter this Referral Code when they join Web247.net.

As many as you want! There are no limits to the amount that you can earn.

It's a great benefit, as you can earn Reward Points every month and carry on accumulating Reward Points for all the customers you have introduced who keep their Web247.net websites.

As soon as we receive your friend's invoice for the first payment is settled, we will credit your account with one Reward Point and then each month your friend keeps their website, you will earn another point after the invoice for their monthly subscription payment has been settled.

You will carry on earning Reward Points for your friend until and if they cancel their website.

If you have a free website your Reward Points are credited to your account for you to be able to use later against new services.

This is probably because one or more of your friends set up their websites using a Promotional Code that entitled them to a discounted service. Please see our FAQs for more about Promotional Codes. We are only able to give Reward Points for customers who set up a non-discounted Web247.net website.